For Himaani Holidays. These terms set out the basis on which we plan and deliver trips. They are written to match how we actually work — calls, WhatsApp planning, advance payment, third-party suppliers. Anything marked
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Who we are and what these terms cover
Himaani Holidays ("Himaani", "we", "us") is a travel planning company operating from Himachal Pradesh, India. We plan and arrange domestic and international trips across Himachal Pradesh and the rest of India.
These terms apply to your use of this website, to any enquiry you make with us, and to any trip we plan or deliver for you. By browsing this site, contacting us, or travelling with us, you accept these terms.
We are a planner, not the operator
We plan your itinerary, coordinate the suppliers and deliver the trip as a whole. The underlying services — road transport, rail, flights, accommodation, and guided activities — are provided by independent third-party operators who are responsible for delivering those services in line with their own standards.
Where a third party supplies a service, the terms and cancellation policy of that supplier also apply to that part of your trip, and we will tell you which parts those are.
How a booking is made and confirmed
Most of our trips are planned over a call or on WhatsApp. A booking is treated as confirmed only when both of the following have happened:
- we have sent you a written confirmation with the itinerary, inclusions and the confirmed price, and
- any agreed advance amount has been paid.
Before that point the trip is a proposal or a hold, and availability is not guaranteed.
Payment Terms
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Advance Payment: A minimum of 25% of the total tour cost is required at the time of booking.
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Full Payment: The remaining balance must be paid at least 1 week prior to the tour departure date.
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For bookings made within 1 week of departure, 100% payment is required at the time of booking.
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All payments should be made via bank transfer, UPI, or other approved payment methods as communicated by our team.
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Himaani Holidays is not responsible for any bank charges, exchange rate fluctuations, or transaction fees incurred during payment.
-We never ask you to transfer money to a personal account. Payment instructions always come from us directly.
Prices
- Prices quoted are per person unless we say otherwise, and are based on the number of travellers, dates, and hotel category you have chosen.
- Prices are subject to change with fuel costs, taxes, seasonality, and supplier revisions. The confirmed price in your written confirmation is the price that applies to your booking.
- Package prices assume the number of adults and children declared at the time of booking. If those numbers change, the price may change.
- Any items not listed in "inclusions" are not included. Anything listed under "exclusions" is at your cost.
Itinerary changes
Travel is affected by weather, road conditions, landslides, strikes, and government orders — often at short notice. We may therefore need to change the route, timing, hotel, or mode of transport on your trip.
When we do, we will:
- Tell you as early as we reasonably can,
- Offer an equivalent alternative where one is available,
- And never reduce the standard of your trip in a way that materially changes its value without telling you.
If a change is significant and you do not want to travel, we will discuss a credit or a cancellation under the terms below.
Cancellations and refunds
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Cancellations must be communicated in writing an email on himaaniholidays@gmail.com.
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45+ days before departure: 10% of the tour cost will be deducted as processing fees.
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30–44 days before departure: 25% of the tour cost will be deducted.
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15–29 days before departure: 50% of the tour cost will be deducted.
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7–14 days before departure: 75% of the tour cost will be deducted.
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Less than 7 days or no-show: 100% of the tour cost will be forfeited.
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Cancellation charges are subject to the policies of airlines, hotels, and other third-party suppliers, and may differ accordingly.
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Himaani Holidays reserves the right to cancel any tour due to insufficient participation, safety concerns, natural disasters, or force majeure events. In such cases, a full refund will be issued.
Your responsibilities as a traveller
- Documents — you must carry valid government-issued photo ID, and any permit, visa, or pass required for every place on your route. We will tell you what is normally needed, but you remain responsible for having it.
- Health — please tell us about any medical condition, allergy, medication, or mobility requirement when you book, and carry your own medicines in sufficient quantity. Our team is not medically trained and cannot advise on medical suitability.
- Conduct — you agree to follow local laws, respect local customs and community norms, and not disturb religious sites, wildlife, or local residents. Repeated disruptive behaviour may mean we cannot continue the trip, in which case no refund is due for the remainder.
- Arrival times — please arrive at airports, railway stations and pickup points on time. Late arrivals that cause a missed connection are at your own cost.
Altitude, weather and terrain
Many of our Himachal itineraries are at altitude or on walking routes. You should seek medical advice before travelling if you have heart, lung, blood-pressure, or pregnancy-related concerns, and you should follow your guide's instructions and allow time to acclimatise.
Some of our treks require a minimum fitness level. If you are unsure whether a trek suits you, tell us and we will tell you honestly — we would rather you pick a different trip.
Photography and media
You are welcome to take photographs for personal, non-commercial use. Commercial or professional photography, drone use, drone filming, or using trip content for commercial purposes needs our written permission in advance.
Intellectual property
The photographs, text, route maps, logo and overall design of this website and our itineraries belong to Himaani Holidays or our licensors. You may not copy or reproduce them commercially without written permission.
Website content and links
We work hard to keep prices, timings and information accurate, but we cannot guarantee that every detail on this site is complete and current. Travel information changes; please treat the site as a starting point and confirm anything critical with us.
Our website links to third-party sites where we think it is helpful. We do not control them and are not responsible for their content or privacy practices.
Our liability
- We are responsible for performing our own planning and coordination services with reasonable care and skill.
- We are not liable for events outside our reasonable control, including weather, road closures, landslides, strikes, civil unrest, epidemic or disease outbreak, government orders, or the acts or omissions of third-party suppliers.
- We are not liable for indirect or consequential loss, such as lost earnings, missed flights or onward travel you had arranged yourself, or loss of enjoyment, arising from such events.
- Where we are liable, our total liability is limited to the amount you actually paid us for the affected part of the trip.
- Nothing in these terms limits your rights under any law that cannot be excluded by agreement.
Your assistance if something goes wrong
If you are delayed, stranded, or your baggage or documents are lost, contact us immediately at +91 93175 01055. Our aim is to respond within 30 minutes during working hours. The sooner we know, the more we can do — many issues are solvable when reported early, and much harder when reported late.
Complaints and grievances
If something did not meet the standard you expected, please tell us. Write to himaaniholidays@gmail.com or call +91 93175 01055 with your booking details, and we will acknowledge your complaint and work to resolve it.
Changes to these terms
We may revise these terms from time to time. The "last updated" date at the top of this page shows the version currently in force. Changes do not apply to a trip already confirmed under the terms in force when it was booked.
Governing law and jurisdiction
These terms are governed by the laws of India.
Any dispute arising out of or in connection with these terms, or any trip arranged by us, shall be subject to the exclusive jurisdiction of the courts at District Court Kangra at Dharamshala, subject to the right of either party to seek urgent interim relief in any competent court.
Contact us
Himaani Holidays Phone / WhatsApp: +91 93175 01055
Email: himaaniholidays@gmail.com
Address: Swala, Near Indoor Stadium,Dharmshala Himachal Pradesh 176209